1. No replacement or refund will be due to the Customer due to an act of God or any weather problems, reduction of power, any other force majeure, or in the event that an address submitted to Roses and Beyond, LLC (the "Shipper") by the Customer is in any way incorrect or inaccurate. The Shipper will be the only one to make the final decision regarding incorrect or inaccurate addresses. No orders accepted for delivery outside the continental United States.

2. No deliveries on Sunday or Monday.

3. Proper address must be given and a complete zip code, apartment number, suite, and address must be provided. No P.O Boxes, APO or any military or foreign addresses will be accepted.

4. A $10.00 charge will be added to your credit card for any error on the delivery address due to your error, and may delay delivery date.

5. The carrier will determine at their sole discretion if it is safe to leave the flowers if no one is available to accept delivery. If no one is available for acceptance or a delivery, the carrier may elect to deliver the next business day. The Customer will be solely responsible for any damage to the flowers or for lack of quality of the contents after the date of the initial attempted delivery.

6. The Shipper will not deliver to any schools of any kind.

7. All orders must be placed by 2:00 P.M eastern time for next business day delivery.

8. Delivery of flowers of Saturday will involve an additional charge, to be determined by the Shipper.

9. Except as provided for above, deliveries may arrive anytime from 9:00 A.M- 6:00 P.M local time in the place of delivery, the business day after an order is placed.

10. You acknowledge and understand that most office and multi-family buildings may only accept orders at a front desk, and the recipient is responsible for collecting the flowers from such central location. The Shipper is not responsible for any delay in the flowers ultimately reaching the recipient in such a situation.

11. The Customer and/or recipient must take care of flowers according to the instructions placed with the flowers. Shipper has no responsibility for damage to flowers caused by the Customer or recipient not following proper instructions.

12. Customer recognizes that flowers have a limited life, and are not guaranteed to last past the day of receipt. In the event that Customer or recipient receives flowers in damaged or wilted condition, Customer or recipient must notify the Shipper and ship the flowers back to the Shipper in the original shipping container no later than the day after delivery, for replacement.

13. Should another color be sent due to the grower’s inability to ship the color requested by the Customer, there will be no refund or replacement.

14. No refund of any kind will be issued to the Customer for any reason. Replacements will be allowed, subject to the above terms and conditions.

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