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Why is working with RosesAndBeyond.com better than working with my local florist or other floral providers?
RosesAndBeyond.com is a direct flower importer, meaning the products you receive come direct from the farm to you. Our products are never brokered or warehoused! Each order is individually processed and packed at the farm's distribution center according to your specifications. Flowers purchased from your local florist or other floral provider can be up to 15 days old! Our Wholesale Flowers from RosesAndBeyond.com are delivered to your door within 3-4 days of being cut! 
Where do the Wholesale Flowers come from? The flowers you purchase from RosesAndBeyond.com come from the finest farms in South America and the United States. The farms must meet our high standards for quality and consistency in order for us to consider selling their products. Rest assured that you are getting the best Fresh Flowers in the world with every order!
How will my flowers arrive? The flowers you order from RosesAndBeyond.com come in bulk. They are packed so as to arrive in the best possible condition. The Fresh Flowers will have excess foliage which will need to be removed before arranging. Selling in bulk allows us to sell large quantities of beautiful flowers at great prices. With little effort, you can turn bulk flowers into floral masterpieces!
What can I do to prolong the life of my Wholesale Fresh Flowers? Flower life can be enhanced by following our flower care guidelines found in the Flower Care section on this website.
How do I know that my order has been received? Once your order has been processed, you will receive an email confirming your order, (as well as a receipt for the products purchased).
Is my email address and billing information kept private? Your email address and billing information are only used to process your order. We do not sell or share email addresses and personal information with any other organization.
Is it safe to place my order online? The RosesAndBeyond.com employs well-established and secure channels for checkout. We use the most up to date encryption system to ensure that your credit card information is safe and secure.
Do you ship to Canada? At the present time we do not offer shipping to Canada. We are working on expanding our shipping program to include Canada but to not offer such services at this time.
How soon can I place my order? While we suggest that all orders be placed at least 2 days prior to your desired delivery date, orders placed by 12:00 noon eastern standard time will be delivered the following day.. Orders can be placed up to 60 days in advance. For larger orders, we recommend 7 days prior to your desired delivery date in order to insure on time arrival.
What kind of guarantee and return policy do you extend to customers? To view our guarantee and return policy, please click here.
How soon before my event should I schedule my Wholesale Fresh Flowers to arrive? We highly recommend that you schedule your flowers to arrive two (2) days prior to your event. This will allow sufficient time for the flowers to open, and in the event of a delay, you will still receive your flowers with time to spare. Though we never anticipate any delays, on rare occasions we do experience them.
How can I receive a catalog? Our most up to date product and pricing information can always be found online. Since we are constantly adding new products and services to our website, we encourage our customers to visit our website often to check out our ever-changing portfolio of products and services.
Is it possible to order samples? Due to the nature of our farm-direct flower program we are unable to send out samples of our products. We work directly with the flower farms where the products are grown. At no point in time are our products ever warehoused or brokered. They are shipped directly from the flower farms to you. The quantities that we have designated on the website for each product are for shipping purposes. Most of the damage sustained to flowers occurs when the flowers shift while in transit. Flowers are carefully packed at the farm and are packed "snug" in the box so that they don't move. The quantities that we have listed on the website have been determined through years of shipping experience.If you are interested in seeing our products before you place your final order, we do encourage you to order the smallest box of the product of particular interest.
Should you have any other questions, please write us at info@rosesandbeyond.com or call us toll free: 1-866-498-0499. |
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